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> Home How to Fix YouTube Keeps Crashing Errors on Smartphone

How to Fix YouTube Keeps Crashing Errors on Smartphone

Sandy by Sandy
January 19, 2023
in Tech Guide
0

YouTube is one of the most widely used video-sharing platforms in the world. It’s a great way to watch and share videos, but it can be frustrating when the app keeps crashing on your smartphone. If you’re experiencing this issue, you’re not alone. Many users have reported that the YouTube app crashes frequently on their smartphones. In this blog post, we’ll go over some of the most common reasons why the YouTube app crashes on smartphones and provide step-by-step instructions on how to fix the issue.

Read Also: Top Reasons Your Phone Charging Port Is Not Working

Check Your Internet Connection

One of the most common reasons why the YouTube app crashes on smartphones is a weak or unstable internet connection. If your internet connection is slow or unreliable, it can cause the YouTube app to crash. To troubleshoot internet connection issues, try the following:

  • Restart your router: Sometimes, a simple restart of your router can fix internet connection issues.
  • Check for network outages: Check if there are any network outages in your area. If there are, you’ll need to wait until the issue is resolved before you can use the YouTube app.
  • Check your Wi-Fi signal: Make sure your device is within range of your Wi-Fi router.
  • Try using a different internet connection: If you’re using cellular data, try switching to a Wi-Fi connection. If you’re using Wi-Fi, try switching to cellular data.

Clear the Cache and Data of the YouTube App

Another common reason why the YouTube app crashes on smartphones is that the cache and data of the app can become cluttered over time. Clearing the cache and data of the app can help fix this issue. Here’s how to do it:

Android

  • Open the Settings app on your device
  • Tap on “Apps” or “Application Manager” (the name may vary depending on your device)
  • Scroll down and find the YouTube app
  • Tap on it
  • Tap on “Clear cache” and “Clear data”

iOS

  • Open the Settings app on your device
  • Tap on “General”
  • Tap on “iPhone Storage”
  • Find the YouTube app and tap on it
  • Tap on “Delete App”

Update the YouTube App

Another common reason why the YouTube app crashes on smartphones is that it’s not up to date. Updates can fix bugs and improve performance, so it’s important to keep the app updated. Here’s how to check for and update the YouTube app:

Android

  • Open the Google Play Store app on your device
  • Tap on the menu button (three horizontal lines)
  • Tap on “My apps & games”
  • If an update is available for the YouTube app, it will be listed under “Updates”
  • Tap on “Update” to install the update

iOS

  • Open the App Store app on your device
  • Tap on the Updates tab
  • If an update is available for the YouTube app, it will be listed
  • Tap on “Update” to install the update

Check for Compatibility Issues

Another common reason why the YouTube app crashes on smartphones is that it’s not compatible with the device. To check for and resolve compatibility issues, try the following:

  • Check for software updates: Make sure your device’s software is up to date.
  • Contact the device manufacturer: If you’re still experiencing issues after checking for software updates, contact the manufacturer of your device for further assistance.

Restart your device

Sometimes, restarting your device can fix minor software glitches that can cause the YouTube app to crash. This simple step can be effective in resolving the issue, as it clears the memory and closes any background apps that may be causing conflicts. Here’s how to do it:

Android

  • Press and hold the power button on your device until the power options menu appears.
  • Tap on “Restart” or “Power off” depending on the device.
  • Your device will turn off and then turn back on after a few seconds.

iOS

  • Press and hold the power button on your device until the power off slider appears.
  • Drag the slider to power off your device.
  • Once the device is off, press and hold the power button again to turn the device back on.
  • Wait for the device to start up, and then try to open the YouTube app again.

Conclusion

In conclusion, the YouTube app crashing on smartphones can be caused by a number of different factors, such as a weak or unstable internet connection, cluttered cache and data, outdated app, compatibility issues, and software glitches.

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By following the steps outlined in this blog post, you should be able to fix the issue and get back to watching and sharing videos on YouTube.

Remember to restart the device and check for software updates, clear the cache and data of the YouTube app, check your internet connection and contact the device manufacturer if you still experience any issues.

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Sandy

Sandy

I am Sandy, a Bachelor's degree holder in Mass communication from Delta State University

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