Comcast Email-How to Create, Login and Reset Your Password

Are you a Comcast email user who’s been left confused and wondering how to check your email online now that the app has been discontinued? Don’t worry, you’re not alone. Many people have been asking the same question since Xfinity, formerly known as Comcast, made the decision to discontinue the app in April 2021. But don’t fret, there are still ways to access and manage your accounts.

In this article, we’re going to show you how to create and check your Comcast email. So, whether you’re a current subscriber or thinking of switching to Xfinity for your email needs, this article has got you covered.

What is Comcast Email?

Comcast Email, now known as Xfinity Email, is an email service provided by the telecommunications company Comcast, which allows users to send and receive emails using their email addresses. The service is free and included with Comcast internet packages.

Xfinity Email also includes features like email filtering, storage, and the ability to access email through the web or through email clients like Outlook. However, in April 2021, Xfinity decided to discontinue the Comcast email app. Users can still access their email through the Xfinity website or third-party apps.

Features of Comcast Email email provides its users with a wide range of features to enhance their email experience. These features include:

  • Replying, forwarding, and deleting emails: Users can easily reply to, forward, or delete emails from their inbox with just a few clicks.
  • Moving emails into folders: Users can easily organize their emails by moving them into different folders. This feature allows for better management of emails and makes it easier to find specific emails later on.
  • Advanced anti-spam filters: email comes with advanced anti-spam filters that help to block unwanted emails and keep the inbox clean.
  • Email signatures: Users can easily create and customize email signatures that will be automatically added to the end of all outgoing emails.
  • Auto-reply messages: Users can set up automatic replies to incoming emails when they are away or unable to respond to messages.
  • Address book: Users can store contact information for their contacts in an address book, making it easy to find and email people.
  • Group contact lists: Users can create groups of contacts and send emails to multiple people at once.
  • Custom email views: Users can customize their email views to display the information that is most important to them.
  • On-screen text size: Users can adjust the text size of their emails to make them easier to read.
  • Spam filters: Users can also customize their spam filters to block unwanted emails and keep their inboxes clean.
  • Printing emails: Users can easily print their emails for record-keeping or to share with others.

These features make email a powerful and versatile tool for managing email communications. With its advanced anti-spam filters, customizable views, and the ability to organize emails into folders, email is a great choice for anyone looking for a powerful and user-friendly email service.

How to Create a Comcast Email Account

Creating a Comcast email account is a breeze, and it’s free for current customers of Xfinity’s services like internet, phone, cable TV, or home security. If you’re not yet a customer, you’ll need to sign up for one of these services before you can create your Xfinity ID and access your Comcast email address.

Ready to get started? Here’s how to create your new Comcast email account:

  1. Go to the Xfinity website and click on the envelope icon at the top right corner.
  2. On the sign-in page, select the “Create a new Xfinity ID” button.
  3. To verify your identity, you can either provide your US mobile phone number or use your Social Security number.
  4. If you choose the phone option, you’ll receive an SMS code to verify the new account. If you choose the Social Security number option, you’ll need to enter the last 4 digits of your SSN, your date of birth, and a phone number associated with your services.
  5. After verifying your identity, you’ll need to enter an existing email address to receive a verification link.
  6. Once you click the verification link, your Xfinity account is all set up and you can access your email.

It’s that easy! You’ll be up and running with your new Comcast email account in no time.

How to Check Your Comcast Email 

Checking your Comcast email is a breeze, and there are a few different ways to do it. One of the most convenient options is to access your inbox through the Xfinity website. In this guide, we’ll walk you through the steps for checking your Comcast email on the Xfinity website.

Step 1: Start by going to the Xfinity website at

Once you’re on the homepage, look for the envelope icon at the top right corner. This is where you’ll find the link to access your email.

Step 2: When you click on the envelope icon, you’ll be prompted to log in with your Xfinity ID.

Your Xfinity ID is the email address, mobile number, or username associated with your account. Enter the one you want to use and click “Continue.”

Step 3: After you’ve successfully logged in, you’ll be taken to the Xfinity Connect platform.

This is where you’ll find all the tools you need to manage your email, including your inbox, address book, and more.

Step 4: To access your inbox, simply click on the “Email” tab on the top menu.

This will take you to your email inbox where you can view, read, and manage your emails. You can also use the search bar to find specific emails or use the filters to sort your emails by sender, subject, or date.

Step 5: To compose a new email, click on the “Compose” button on the top menu.

This will open a new window where you can enter the recipient’s email address, subject, and message. Once you’re done, click “Send” and your email will be on its way.

As you can see, checking your Comcast email is easy and straightforward. With the Xfinity website, you can access your inbox, compose new emails, and manage your emails all in one place. If you ever have any trouble or questions, you can always refer to the help center or contact customer service for assistance.

Resetting a Comcast Email Password

If you ever need to reset your Comcast email password, here’s what you need to do:

  • Go to the Comcast website and click on the “Email” link.
  • Click on the “Forgot your password?” link.
  • Enter your email address and follow the prompts to reset your password.
  • You will receive a verification code on your alternate email address or phone number that you provided during sign-up.
  • Enter the verification code to confirm the change.
  • Create a new password that meets the security requirements (e.g. combination of letters, numbers, and special characters)
  • Sign in to your account using your new password.

Tips for Creating a New Password

When creating a new password, it’s important to use a strong and unique combination of letters, numbers, and special characters. Here are a few tips to help you create a secure password:

  • Use a mix of upper- and lowercase letters.
  • Include at least one number and one special character.
  • Avoid using easily guessable information, such as your name or birthdate.
  • Use a unique password for each of your online accounts.


Comcast email is a reliable and feature-rich email service that allows you to easily stay connected with friends, family, and colleagues from anywhere, at any time. By following the steps outlined in this blog post, you can create a new Comcast email account, log in to your account, and reset your password if you ever need to.

We hope this article was informative and helpful for you. If you have any questions or feedback, please leave a comment below. And, if you found this post useful, please share it with others.

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