As a Glo customer, it’s essential to have access to reliable customer support when you need it. Whether you have a technical issue or a billing concern, Glo’s customer care team is available to assist you in resolving any problems or queries you may have. In this article, we’ll explore the various ways you can contact Glo customer care representatives, including their toll-free numbers, email addresses, and physical customer care location.
Glo Customer Care Number
If you’re a prepaid Glo customer, the toll-free number you need to call for customer care is 121. For postpaid lines, the number is 200. If you’re calling from another network, you can reach Glo’s customer care team at +2348050020121 (for prepaid lines) or +2348050020200 (for postpaid lines). It’s essential to have your phone number and SIM card number available when calling so that the customer care representative can assist you effectively.
Glo Customer Care WhatsApp Number
While WhatsApp is a popular messaging app used by many, it’s important to note that Glo customer care representatives do not operate on WhatsApp. Unfortunately, scammers may pretend to be Glo customer care representatives on the platform, so be cautious and avoid sharing any personal or sensitive information with anyone claiming to be from Glo on WhatsApp.
Glo Customer Care Email
If you prefer to communicate with Glo customer care representatives via email, you can do so by sending an email to customercare@gloworld.com or corporatecare@gloworld.com. Make sure to include relevant information in your email, such as your phone number and the nature of the issue you’re experiencing. This will help the customer care representative understand your problem and resolve it quickly.
Glo Customer Care Location
If you’re in Lagos, Nigeria, you can visit Glo’s customer care location at Mike Adenuga Towers, 1 Mike Adenuga Close, Off Adeola Odeku Street, Victoria Island. It’s essential to bring the necessary details, such as your phone number and SIM card number, when visiting the customer care location. Having this information readily available will help the customer care representative resolve your issue faster.
Conclusion
Glo’s customer care team is available to assist you with any issues or concerns you may have. Whether you prefer to call, email, or visit the customer care location, there are various ways to reach out to Glo’s customer care representatives. Remember to have your phone number and SIM card number available, as this will help the customer care representative to understand your issue and resolve it quickly.